Effective: April 9, 2026 | Last Updated: April 9, 2026

Summary Stratum Health Coaching collects only the information necessary to provide coaching services and operate this website. We do not sell, rent, or share your personal information with third parties for marketing purposes. This policy explains what we collect, how we use it, and your rights regarding your information.

1. Who We Are

Stratum Health Coaching is a health and wellness coaching practice operated by J. Mace Hamblin, DHSc, MPA, NBC-HWC, PN1, located at P.O. Box 44, Salem, Utah. Stratum Health Coaching provides individual health and wellness coaching services to clients, including those referred by licensed healthcare providers. You may contact us at mace@stratumhealthcoaching.com.

This Privacy Policy applies to information collected through our website (stratumhealthcoaching.com), through direct communications (email, phone, and in-person), and through the delivery of coaching services.

2. Information We Collect

Information you provide directly

We collect personal information that you voluntarily provide to us, including when you complete a contact form, schedule a consultation, enroll in coaching services, or communicate with us directly. This may include:

• Full name, email address, phone number, and mailing address
• Health-related information you choose to share, including diagnosed medical conditions, medications, health history, and lifestyle habits — provided voluntarily as part of the coaching intake and service process
• Name and contact information of your referring healthcare provider, if applicable
• Payment information — processed securely through our payment processor; we do not store full credit card numbers
• Communications, notes, and correspondence exchanged during coaching sessions or via email

Information collected automatically

When you visit our website, certain information may be collected automatically through standard web technologies, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search terms used to find our site

This information is collected through cookies and similar tracking technologies and is used solely for website analytics and improvement purposes. We use Google Analytics or similar tools to understand how visitors use our site. We do not use this data to identify individual visitors.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our health and wellness coaching services
• To communicate with you about appointments, session notes, and program-related matters
• To process payments and issue receipts, including itemized receipts for HSA/FSA reimbursement
• To respond to inquiries submitted through our website contact form
• To maintain records necessary for the operation of a professional coaching practice
• To comply with applicable laws and legal obligations
• To send occasional service-related communications, such as appointment reminders or program updates — you may opt out of these at any time

We do not use your personal information for automated decision-making or profiling. We do not use health information shared in the context of coaching for any purpose other than delivering coaching services to you.

4. Health Information — Special Notice

Important: Health information and HIPAA Stratum Health Coaching is a health and wellness coaching practice and is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Health information you share with your coach is held in strict confidence and is not disclosed to third parties without your written consent, except as required by law. However, because coaching is not a clinical or medical service, HIPAA’s formal protections do not apply. By sharing health information with Stratum Health Coaching, you acknowledge this distinction and consent to the use of that information solely for the purpose of delivering coaching services.

Health information shared during coaching sessions is used exclusively to personalize your coaching engagement. It is not shared with your referring healthcare provider, your employer, your insurer, or any other party without your explicit written consent, except in circumstances required by law as described in Section 7 below.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers

We may share information with trusted third-party service providers who assist in operating our business, including payment processors, scheduling software providers, and email service providers. These providers are contractually obligated to use your information only to perform services on our behalf and to maintain appropriate security standards.

Legal requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the safety of any person, prevent fraud, or comply with a legal obligation.

Business transfers

In the unlikely event that Stratum Health Coaching is sold, merged, or its assets transferred, your information may be transferred as part of that transaction. You will be notified of any such change via email or a prominent notice on our website.

With your consent

We may share your information with third parties when you have given us explicit written consent to do so.

6. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. Cookies we use include:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics)

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We do not use cookies to track your activity across other websites or for advertising purposes.

7. Mandatory Disclosure and Legal Exceptions

While we are committed to protecting the confidentiality of your information, there are limited circumstances under which we are legally required or ethically obligated to disclose information without your consent:

• Credible disclosure of imminent risk of harm to yourself or others
• Suspected abuse or neglect of a minor or vulnerable adult, as required by Utah mandatory reporting laws
• Court order or other valid legal process requiring disclosure

In circumstances where a legal exception applies, we will make reasonable efforts to notify you before disclosure unless doing so would create a risk of harm or is prohibited by law.

8. Data Retention

We retain your personal information for as long as necessary to provide coaching services and fulfill the purposes described in this policy, and as required by applicable law. Specifically:

• Client coaching records and session notes are retained for a minimum of 7 years following the conclusion of the coaching engagement, consistent with general professional practice standards
• Contact form submissions and general correspondence are retained for 3 years
• Payment records are retained as required by applicable tax and financial regulations

When information is no longer needed, it is securely deleted or anonymized. You may request earlier deletion of your information subject to legal retention requirements — see Section 9 below.

9. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information, subject to legal retention requirements
• The right to opt out of non-essential communications at any time
• The right to request a copy of your information in a portable format

To exercise any of these rights, please contact us at mace@stratumhealthcoaching.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include password-protected systems, encrypted communications where applicable, and limited access to personal information on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe that your information has been compromised, please contact us immediately at mace@stratumhealthcoaching.com.

11. Children’s Privacy

Stratum Health Coaching’s services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information promptly.

12. Third-Party Links

Our website may contain links to third-party websites, including the websites of referring healthcare providers, professional associations, or resource organizations. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the Effective Date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. Your continued use of our website or coaching services after such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Stratum Health Coaching Attn: J. Mace Hamblin, DHSc, MPA, NBC-HWC, PN1 P.O. Box 44 · Salem, Utah 84653 mace@stratumhealthcoaching.com