For Referring Providers

TERMS OF USE

Effective Date: April 9, 2026  | Last Updated: April 9, 2026

Please read these Terms of Use carefully By accessing or using the Stratum Health Coaching website (stratumhealthcoaching.com) or by engaging Stratum Health Coaching’s services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website or engage our services. These Terms of Use should be read in conjunction with our Privacy Policy and, for coaching clients, the Informed Consent and Client Agreement executed at intake.

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Stratum Health Coaching, operated by J. Mace Hamblin, DHSc, MPA, NBC-HWC, PN1 (“Stratum,” “we,” “us,” or “our”). These terms govern your access to and use of the Stratum Health Coaching website and the information, content, and services available through it.

We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to the website with an updated Effective Date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Nature of Services — Critical Scope Limitation

This is not medical advice — please read carefully The content on this website and the services provided by Stratum Health Coaching are for informational and coaching purposes only. Nothing on this website or communicated through coaching services constitutes medical advice, a clinical diagnosis, a treatment recommendation, a dietary prescription, or a mental health intervention. Stratum Health Coaching is not a licensed medical practice. Mace Hamblin is not a physician, physician assistant, nurse practitioner, registered dietitian, licensed mental health professional, or any other licensed clinical provider. No coach-client relationship creates a provider-patient relationship of any kind.

Health and wellness coaching is a structured behavioral support service that operates within the defined scope of practice of a National Board-Certified Health & Wellness Coach (NBC-HWC) as established by the National Board for Health and Wellness Coaching (NBHWC). Coaching is designed to complement — not replace — clinical medical care.

You are solely responsible for all decisions you make regarding your health, including decisions about diet, physical activity, medications, and medical treatment. You should always consult with a licensed healthcare provider before making significant changes to your health behaviors, particularly if you have a diagnosed medical condition.

3. Not a Substitute for Medical Care

By using this website or engaging coaching services, you acknowledge and agree that:

  • Stratum Health Coaching does not provide medical care, medical advice, or clinical treatment of any kind
  • Information presented on this website is for general educational and informational purposes only and is not a substitute for professional medical judgment
  • You will continue to seek and follow the advice of licensed healthcare providers for all medical decisions
  • You will not delay seeking medical attention or disregard medical advice because of anything you have read on this website or discussed in coaching sessions
  • In the event of a medical emergency, you will contact emergency services (911) immediately — coaching services are not an emergency resource
  • Stratum Health Coaching assumes no responsibility for health outcomes resulting from your use of this website or participation in coaching services

4. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, program descriptions, and the Stratum Health Coaching name and mark — is the property of Stratum Health Coaching or its content suppliers and is protected by applicable intellectual property laws.

You may view and print content from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website for commercial purposes without prior written permission from Stratum Health Coaching.

Original coaching materials

All coaching frameworks, program structures, intake tools, worksheets, and written materials created by Mace Hamblin and used in the delivery of Stratum Health Coaching services are original works and proprietary to Stratum Health Coaching. Clients may use materials provided to them for personal use only. Redistribution, reproduction, or commercial use of any coaching materials is strictly prohibited without written consent.

Third-party content

Where coaching services reference or utilize third-party assessments or tools, those materials remain the intellectual property of their respective owners and are subject to those owners’ terms of use. Stratum Health Coaching does not claim ownership over any licensed third-party tools. Specifically, the EQ-i 2.0® is a registered trademark of Multi-Health Systems Inc. (MHS), and the EQ-i 2.0 assessment instrument, scoring platform, and related reports are the exclusive intellectual property of MHS. Stratum Health Coaching administers the EQ-i 2.0 under a valid practitioner license issued by MHS and does not own, reproduce, or sublicense the instrument or its content. All EQ-i 2.0 materials are used strictly in accordance with MHS licensing terms and the ethical guidelines of the assessment profession.

5. User Conduct

By using this website, you agree that you will not:

  • Use the website for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Transmit any content that is harmful, offensive, defamatory, fraudulent, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Use automated tools, bots, or scrapers to extract content from this website
  • Interfere with the operation or security of the website

6. Contact Form and Communications

Submission of information through our website contact form does not create a coach-client relationship. A coach-client relationship is established only upon execution of a signed Client Agreement and Informed Consent. Prior to that execution, any information you submit through our website or share in a preliminary consultation is treated with discretion but does not carry the full confidentiality protections of the coach-client relationship.

We will make reasonable efforts to respond to inquiries submitted through our contact form within 2 business days. Response times are not guaranteed and do not constitute a commitment to provide services.

7. HSA/FSA Eligibility — Disclaimer

Stratum Health Coaching provides coaching services that may qualify for reimbursement through Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) when accompanied by a Letter of Medical Necessity from a licensed healthcare provider. However, HSA and FSA eligibility determinations are made by individual plan administrators and the IRS, not by Stratum Health Coaching.

Stratum Health Coaching makes no guarantee that coaching fees will be approved for reimbursement by your HSA or FSA plan administrator. You are solely responsible for verifying eligibility with your plan administrator before relying on HSA or FSA funds to pay for coaching services. Stratum Health Coaching will provide itemized receipts to support reimbursement requests but accepts no liability for reimbursement denials.

8. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Stratum Health Coaching disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the website will be uninterrupted, error-free, or free of viruses or other harmful components
  • Warranties regarding the accuracy, completeness, or reliability of any content on the website
  • Warranties that coaching services will produce any particular health outcome

Health and wellness outcomes depend on many factors beyond the scope of coaching, including individual effort, consistency, adherence to medical care, and variables outside the coach’s control. Stratum Health Coaching does not guarantee any specific health result from participation in coaching services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Stratum Health Coaching, its owner, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to damages for personal injury, loss of health, lost profits, lost data, or business interruption — arising out of or related to your use of this website or coaching services, even if Stratum Health Coaching has been advised of the possibility of such damages.

In no event shall Stratum Health Coaching’s total liability to you for all claims arising out of or related to the use of this website or coaching services exceed the total amount paid by you to Stratum Health Coaching in the six months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Stratum Health Coaching and its owner, agents, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of this website or coaching services; (b) your violation of these Terms of Use; (c) your violation of any applicable law or regulation; or (d) any health decisions you make based on information obtained through this website or coaching sessions.

11. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms of Use or your use of this website or coaching services shall be subject to the exclusive jurisdiction of the state and federal courts located in Utah County, Utah.

Before initiating any legal proceeding, the parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation is unsuccessful, the parties agree to submit the dispute to non-binding mediation before pursuing litigation.

12. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms of Use. The remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms of Use, together with our Privacy Policy and — for coaching clients — the executed Informed Consent and Client Agreement, constitute the entire agreement between you and Stratum Health Coaching regarding your use of this website and coaching services. These terms supersede all prior agreements, representations, or understandings between you and Stratum Health Coaching on these matters.

14. Contact Information

If you have questions or concerns about these Terms of Use, please contact us:

Stratum Health Coaching
Attn: J. Mace Hamblin, DHSc, MPA, NBC-HWC
P.O. Box 44 · Salem, Utah 84653
mace@stratumhealthcoaching.com